Terms & Conditions

Confirmation

By approving these terms and conditions and thereby confirming your order, this will serve as a binding agreement. When we have received your order, you will receive an automatic email confirming your order. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order. Please read the terms and conditions before placing any orders on boody.se.

Age Restrictions

Parental or guardian consent is required for customers under the age of 18. If you are under 18, you must let your parent or guardian know about our privacy policy before you register to use this site or any of this site’s services.

Payment

Boody accepts Dankort, Visa, MasterCard and Maestro. If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to Boody Sweden, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorized sources from accessing customer information. boody.se does not store customer credit card information after completing the transaction. All prices include Danish VAT. boody.se reserves the right to change prices at any time. On boody.se prices are shown in Swedish Kroner (SEK). boody.se sends all packages with PostNord in Sweden. Exceptions cannot be made. Shipping times for regular service is 5-18 business days. boody.se accepts no responsibility for delays in customs processes. All shipping times are guiding. The exact cost of shipping is calculated at the checkout stage. The minimum order value to be eligible for free shipping is shown on boody.se under Shipping. Local customs and duties may apply upon import. These not covered by Boody Sweden and need to be paid by the customer. Customer Service is at the customer’s disposal to answer any questions regarding shipping costs on support@boody.se.

Returns

We can issue a refund, exchange sizes or for store credit. All exchanges are processed as store credit, meaning that the customer will be able to place a new order at no additional cost. Returned goods must be unworn, unwashed, free of stains and odor, in their original packaging and containing all tags, or will otherwise not be accepted. All orders are sent in sturdy shipping boxes, which can be re-used for returns.

Shipments do not include a return label, but we will email you a return label within 1-2 business days after registering your return. If you are returning your products for a refund, we will deduct a fee from your refund to cover the cost of return shipping back to Denmark. If you are returning your products for an exchange or store credit, you will not be charged for the return shipping.

Please note that you must retain the receipt of the return shipment until the product is received and refunded by Boody Sweden.

Once the returned product is received by Boody, the items(s) will be exchanged or refunded as per your request within 14 days. Boody will cover the cost for outgoing shipping of exchanges, but reserves the right to request additional shipping costs from the customer in some circumstances.

Warranty

Boody accepts liability for all legal guarantees and warranties expressed or implied to the transactions under Danish Law. This guarantee includes faults in the fabric, workmanship and other manufacturing related errors. The warranty does not apply to defects caused by normal wear and tear. For warranty claims, please contact customer service at support@boody.se.

Coupon Codes Terms

Coupon codes can only be redeemed online. Only one (1) coupon code may be redeemed per user account / per household / per promotion. The coupon code is redeemable on select merchandise only. Coupon codes may require a minimum SEK value purchase. Coupon codes cannot be used in combination with other discounts, coupons, promotions, shipping specials or other promotional offers. Coupon codes must be entered at the cart in order to be applied to your order. Coupon codes cannot be applied after an order is placed. Coupon Codes may be subject to expiration in which case, the coupon code will expire at GMT+1, regardless of the physical time zone/location of the code holder.

Intellectual Property

All rights, including property rights, copyrights and other intellectual property rights in connection with Boody products, trademarks and other distinctive marks belong to Boody. Boody trademarks and other distinctive marks belong to Boody or Boody’s suppliers. The customer may not change or remove any statement regarding copyrights, trademarks or any other rights included in Boody’s products. The customer cannot sell, distribute, license, rent out, lease, lend, pledge or in any other way assign or hand over these licences and rights of use to any third party without the prior written consent of Boody. It is strictly prohibited to use, reproduce, copy, modify, publish, transmit, distribute, perform, display, download, license, enter into database, create derivative works from, reverse engineer, frame, transfer, or sell any content obtained from, through or on this services, in whole or in part.

Force Majeure

We have the right to assert force majeure in the case of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or the like. This means that the agreement will not need to be fulfilled in part or in full. Should this, contrary to expectation, occur, we will attempt to notify you.

The Company

www.boody.se is the official online shop for Boody in Sweden. Boody is governed by Danish law and registered in Denmark and driven by: SOWco A/S, Literbuen 11, 2740 Skovlunde, Denmark.

CVR: 19 04 72 96

Email: support@boody.se